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Heart of Home Care 

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Choosing The Right Agency; What To Look For & What To Ask

Krysty Kubojiri / July 12, 2026

Finding the right home care agency is one of the most important decisions you will make for your loved one… AND FOR YOURSELF. You aren’t just hiring help; you are choosing a partner in care. A reputable agency prioritizes safety, communication, dignity, and trust from the very first conversation. So, the first 10-ish minutes are a big part of your decision. 

Here is a guide to help you navigate the process and ensure you find the support your family needs and deserves. 

What To Look For:

  • Licensing and Accountability -  Ensure the agency is properly licensed in our state.  While requirements vary, a licensed agency is held to specific standards of operation. 
  • Comprehensive Protection - A professional agency should be

Understanding the Role of Non-Medical In-Home Care

May 12, 2026

When families start exploring care options for their loved ones, it’s common to feel uncertain about what non-medical in-home care actually means. The term itself can sound a bit technical, but we’re here to break it down and help you understand how it works and why it matters.

Non-medical in-home care is all about offering extra support with daily tasks—without any clinical procedures or medical treatments. Instead of medical care, we focus on helping with things like bathing, getting dressed, meal preparation, housekeeping, and keeping up with routines. Our goal is to help clients remain safe, comfortable, and as independent as possible in their own homes.

What sets this type of care apart is the emphasis on personalized support and companionship.

Feel confident about care for your loved one today

Get support you can trust when it matters most

Schedule Your Care Consultation

Contact

700 Manono St. unit A
Hilo, Hawaii 96720
Phone (808) 640-2692
Email krysty@homecarehi.org

Hours

Mon–Fri: 9am–4pm
Sat–Sun: By Appointment
These are office hours only. Our aides and a supervisor are available 24/7 for your safety, comfort, and peace of mind.

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